Withdrawal form

Return

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of products cannot be returned. Items such as intimate items and made-to-measure or personalized items.

Other items that cannot be returned:

* Gift cards

To make a return, you must present us with a receipt or proof of purchase.

There are certain situations where only a partial refund is granted: (if applicable)

*Any item that has been opened and unworn.

* Any item that is not in its original condition, that is damaged or that has certain parts missing for reasons that are not due.

Refunds (if applicable)

Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.

If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)

If you haven't received your refund yet, please check your bank account again first.

Next, contact your credit card issuer, as there may be a delay before your refund is officially posted.

Then contact your bank. There is often some processing time required before a refund is posted. If after completing all of these steps you still have not received your refund, please contact us at bloomelyaofficial@gmail.com

Sale items (if applicable)

Only regular priced items can be refunded. Unfortunately, sale items are non-refundable.

Exchanges (if applicable)

We replace an item only if it is defective or damaged. If in this case you wish to exchange it for the same article, send us an e-mail to bloomelyaofficial@gmail.com and send us your article at: 129 Allée de la Bergerie, Le Mée-sur-Seine, 77350, France.

Shipping

To return a product, you must send it by post to: 129 Allée de la Bergerie, Le Mée-sur-Seine, 77350, France.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from it.